We are committed to transparent data handling, client confidentiality, absolute GDPR compliance, and professional regulatory standards.
Sarmad Global Accountancy Services Ltd (trading as Sarmad Global Chartered Accountants) is committed to protecting the privacy and security of your personal data. This privacy notice describes how we collect, process, and store your personal details in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a registered business covering accounting, bookkeeping, tax consultancy and head office activities, our operations are aligned with SIC codes 69201, 69202, 69203, and 70100.
We process personal identification details, including your full name, business name, address, contact numbers, email addresses, and national identifiers (such as National Insurance numbers or UTRs), solely to deliver the agreed chartered accountancy services, manage your client engagements, compile tax computations, and comply with UK money laundering regulations.
All client data, financial ledgers, and records are hosted on secure, local UK servers with bank-grade AES-256 encryption. We implement advanced physical, electronic, and managerial safeguards to protect your personal details against unauthorized access, loss, or alteration.
Our website uses essential cookies to ensure secure logins, page navigation, and document upload features. With your consent, we use analytical cookies (such as Google Analytics 4 and privacy-friendly Plausible Analytics) to monitor traffic patterns, user engagement metrics, and pages viewed in an anonymised format.
You can manage or refuse non-essential cookies via your browser settings at any time without impacting your access to the main sections of our site.
Sarmad Global operates on a transparent, principal led engagement basis. All engagements are governed by a formal, electronically signed Engagement Letter which clearly details the scope of services (such as bookkeeping, corporate tax, payroll, statutory accounts, or systems automation), payment terms, support schedules, and professional liability caps.
We maintain full professional indemnity insurance in accordance with the strict regulatory demands of the Association of Chartered Certified Accountants (ACCA).
We are committed to delivering the highest standards of professional service. If you are dissatisfied with any aspect of our technical delivery or customer service, we request that you submit your complaint in writing directly to our Principal at sarmad.accountant@yahoo.com.
We will handle all complaints in accordance with the following structured timeline:
If we are unable to resolve the dispute to your satisfaction, you retain the right to escalate the matter directly to the Association of Chartered Certified Accountants (ACCA) or the Institute of Chartered Accountants in England and Wales (ICAEW) for formal professional mediation.